My appointment was for 4:30 but the spa checkin was at 4 pm. The website also explicitly mentions (and the receptionist also repeats it) that they add a 20% service charge to all services. All prices are on the website so there are no surprises, which I like. I called two days before and was able to get an appointment for the Pamper Package (25 min refresh facial, 25 minute swedish massage and manicure) for $125. We were arriving last Wednesday and I knew we had free time in our itinerary for me to do a spa afternoon. I used the spa on the first day, so for the purposes of this review, it will only focus on the spa. It is still pending status so here is the full text if anyone is interested: when i was doing my research there were hardly any reviews for this part of the hotel, so I relied mostly on Yelp reviews. As promised, I turned in my review for the spa at Excalibur.
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